LM
Lebogang M

1 reviews | Active since Sept 2014

30 Sept 2015, 19:11

Rude and Heartless Area Manager

I understand that I am in arrears but to be rude to me at my workplace is taking it too far while I try to make payments arrangements. I have been told by the staff to pay R500 by the 30th and she just came to tell me that I am not making them a favour by paying R500. <br> <br> She refused my arranged payment and threatened repossession. I couldn't afford due to my wife losing her job and had hard time paying debts. I have never felt small ever. <br> <br> If this how Lewis treats people, then I am better off without your items. The staff is more understanding than their regional manager??? :'( . Even at the police station there are better people than her. Chasing her targets and disregarding the clients. <br> <br> I wont be surprised to see Lewis going down like other furniture shops. I work with clients and arrears but I don't remember being rude. But I guess her Position in the company gives her yhe Power to be rude and shame your customers. <br> <br> This is clearly a Good bye message to Lewis as well. Thanks to you Regional Manager.

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Replies (1)
Lewis Stores
Lewis Stores's reply05 Oct 2015, 10:47
Official
Hello Lebo Masoloke,

*** Please be advised that the customer has been contacted to discuss the complaint.

Thank you for bringing this matter to our attention.

Our file will now be closed.

Regards,

The Lewis Group
Customer Service