****** Customer

I am very unhappy with the service I've been getting from Lewis Stores Kirkwood, in December 2019 I went in store to set up a debit order for my 2 separate accounts and was advised that It's successful and from the 29th of January 2020 two debit orders went off - According to how much I owed I was supposed to have finished paying in June but to my surprise when I checked my statement earlier this month I found out that only one account is being paid TWICE. I called in and the lady (Thandeka) that I spoke to had no idea on how to fix this, I called the Head Office and was given a Reference number by Dane and told I'll be called back till today I've been waiting.