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Siphosethu S

1 reviews | Active since Oct 2021

15 Oct 2021, 12:25

Reviewed

Hi,

I would like to express the most deplorable customer experience we have received from the Lewis group in its entirety.

A ********** activity has happened and a new account was opened and signed without consent or knowledge of a customer. Upon reporting this to the head office we have received rather disappointing gorilla tactics and have been extremely met with rude behavior and disrespect.

As of this morning the supposed account has been cancelled according to them and completely disregarded the crime they have committed. We will not rest until this matter is attended to.

Regards Siphosethu Sehlabaka

0
Replies (1)
Lewis Stores
Lewis Stores's reply25 Oct 2021, 09:23
Official
Dear Miss Balani,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores