response from lewis

Good day<br> <br> I have received the response from Lewis stores that the matter remains unchanged. this is the kind of attitude i have been receiving since day one, and im glad that you can see that this people are not willing to deal with the matter or assist me. the response they gave me last time is the same, that the matter is closed. Every time they say the matter is closed but we never get to deal with the real issue here. my concern is im disputing the customer report and trying to prove that i didnt do anything wrong, if i had the correct *****s in the box when i purchased the TV, we wouldnt be where we are today. they dont want to listen to me and they have always been difficult. im not happy at how they also disrespect every institution representing me in this case.<br> <br> they contacted me and the call was cut off before we can even get to the bottom of the issue, . i then received an e mail from them to call before 3 days or they will consider the matter closed, i did call and i left my number with the consultant and she told me that someone will call me and still today i havent received a call from them, and 3 days have past already. If needs be im taking this matter to Court