JF
Janine F
1 reviews | Active since Jul 2025
04 Jul 2025, 11:51
Replace do not repair!!!
I have a contract less than 3 months and my HiFi stopped work and been taken to the 3 repairs second time in second time in 2 weeks. I am requesting for a brand new one and i am being told by the stock clerk of the store i cannot get one they only repair but i haven't missed a payment and paying insurance. I have sent an email to the complaints department and yet have not received a reply. How awful can your service be?????
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Replies (3)0
Replies (3)
Lewis Stores's replyOfficial
04 Jul 2025, 14:05More information requested via email.
Best regards,
Lewis Stores's reply04 Jul 2025, 14:05
Official
More information requested via email.
Best regards,
JF
Janine F's updateReviewer Update
04 Jul 2025, 14:35I have received your email and have sent you the exact same email i have sent to the email provided for your complaints team. I have provided Lewis with my ID number as well should they want to access my account.
JF
Janine F's update04 Jul 2025, 14:35
Reviewer Update
I have received your email and have sent you the exact same email i have sent to the email provided for your complaints team. I have provided Lewis with my ID number as well should they want to access my account.
Lewis Stores's replyOfficial
07 Jul 2025, 09:17We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Best regards,
Lewis Stores's reply07 Jul 2025, 09:17
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Best regards,