Refund request

I had recently settled with Lewis paid EVERYTHING owed and was assured by Jamillah Zaib that my debit order has been cancelled and guess who debited even though I am all paid up. I have since tried to contact Zaib and Lewis and no one is responding to my requests for a refund it's like Lewis just went ghost and mind you while I was still obligated I would receive 6 calls a day from Lewis customer service now no calls. To the CEO Johan Enslin are you aware of what us little people go through as you sit on your high chair, I want my money and I won't just dissappear into corner. Act with honesty and Integrity and refund me