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Nomvuselelo Q

1 reviews | Active since Aug 2022

12 Aug 2022, 15:19

REFUND QUERY / FAILURE TO DELIVER MY FURNITURE

My name is Nozuko Qampi I am very upset right now - I bought i double bed in December 2021 in Lewis Stores Queenstown was suppose to get REFUND and I have been going up and down and liaising with Zweni *** who I believe is a Branch Manager and has promised that he will refund me till now I have not yet received anything . His cell number is Store Manager Siphamandla ( Queenstown Branch) is also aware of this query .I am now fed-up and want my money by tomorrow. I will not be going to any Branch again to query this .My number is *** / ***

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Replies (4)
Lewis Stores
Lewis Stores's reply15 Aug 2022, 16:33
Official
More information was requested via email.
NQ
Nomvuselelo Q's update16 Aug 2022, 12:43
Reviewer Update
Nozuko Qampi ID ***
Lewis Stores
Lewis Stores's reply22 Aug 2022, 08:27
Official
Dear Miss Qampi

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores
NQ
Nomvuselelo Q's update22 Aug 2022, 09:18
Reviewer Update
Finally after almost a year of struggling - your staff needs to take every customer seriously before we have to report to Hello Peter .Customer service should be priority .... Nothing to write home about