Quick to sell failure to deliver

<p>Friday the 24th of February 2017, I ordered items (on credit from them) from Lewis in Grassy Park, all good and well and good service from the manager and staff, some of the items they didn't have in stock despite it being in the brochure, I said no problem I am moving on the 4th of March was it would give them ample time to get the goods which they agreed.</p> <p>I bought R31 000s worth of goods, they gave me a discount and some free things because they messed up on the quote I signed.</p> <p>I ordered a lounge suite, TV stand, coffee table, rug, TV, HiFi, bed, dinette set and a Fridge everything was signed and I was assured delivery on the 4th March, the 4th of March came, I only received TV, HiFi, lounge suite, fridge and bed. I asked the delivery guy and he said that is all he had. I messaged the manager and he said he will sort it out sorry for the inconvenience, well its the 19th and I still didn't get the other goods, I kept having to follow up but the manager was in hospital and apparently no one has a brain that could assist me including the area manager. I then notified the manager the fridge is freezing (frost) even if I put it on the lowest temperature which its not supposed to do, I'm yet to tell them the bed I can feel the springs and its already making a noise and I have it 2 weeks? I called in and they said the manager wasn't there (apparently no one has a brain and he was the only one who could help) was promised a call back by lady who has yet to call me back. Its not enough that I didn't get my goods now I have to deal with *********** sales people. But come 1 April these low lives will expect payment for things I don't have in my possession and broken things. Every time I am promised it will be dealt with and delivered but nothing, all follow ups was done by me no one from the store called to manage my expectations. </p> <p>You broke the agreement and the I'm sorrys just don't cut it anymore, I'm sitting with a huge TV which I didn't initially want which I can't use because I don't have the TV stand.</p> <p>Seriously I gave them a week notice and they didn't have my things ready 2 weeks later and I still don't have my good and some of what I do have is already broken and to top it off **** service no one knows anything, quick to sell and upsell when they saw what I was approved for but what I got in return was ****, excuses, lies and **** service. Waiting on warehouse then why the hell advertise if you didn't have stock and then promised to get me stock. I could have placed an overseas order and it would have been here faster. This is the **** service you get after the sale is done and I need to me for **** I don't have and that's broken. Putrid service! Decofurn I ordered on a Saturday the Sunday the 3 items was delivered. Lewis you are pathetic and I don't blame the manager he was off but not even the area manager followed up nor the staff yet they have a document which states what I did not get.</p>