****PY, RUSTY HOBBS

My Daughter purchased a Russel Hobbs 4 plate electric stove from Lewis Furnitures in 2017. After minimal use over the past two years, as we have a gas stove as well, the RUSSEL HOBBS started giving problems. First the hinges to the oven door snapped, and after several phone calls to the Lewis Customer Service department, this was EVENTUALLY repaired, with the technician informing my husband that the hinges had actually broken of as a result of poor craftsmanship!!! . My husband also drew his attention to some form of erosion around the silver rim of the plates. A month later, one the rims was so badly rusted, it loosened completely, and the rest of plates took longer to heat up. AGAIN!! It took several phone calls before someone from Lewis eventually contacted my daughter, since she is the account holder. Several days had passed before a technician was sent out to inspect the stove. He returned a few days later to replace the all rims and my husband noticed that the rust had also progressed to the part of the stove covered by the rims. Well, we contacted Lewis Customer service AGAIN, twice this morning, before anyone called back, STILL NO JOY. IN THE MEANTIME!!! THE RUSSEL HOBBS IS FALLING APART!!!!!!