RB
Randall B

1 reviews | Active since Sept 2022

29 Sept 2022, 16:41

POPI ACT

I just had your consultants over at my home. My personal information was lashed out here in my road.

They came here, i had a R780 balance i had to pay.

I paid R450 on their 1st arrival. They came back now to get the other money and the one lady just started to scream my name aloud even though i was just 3 meters away from her. I told my daufhter to tell her that she must wait but then she continued to shout my name even louder. I told her that im workimg from home and then she lashed out again, screaming on top of her voice that I am drunk. Shouting that I am drunk my wife gave me R1000 to pay and I only gave R450. She then continue to say that im next door by my neighbour and thats where im drinking.

Then she started shouting. Give me my money or I take my furniture back. Shouting on top of her voice how i come with sobby stories to her shop why i vant make full payments.

Then i took out my phone and started to record her, I asked her about the POPI act and she immediately became calm.

I am not gonna put her or the stores name here. Im.in retail to so im aware of the POPI act.

I want the Regional manager of Cape Town for the Northern subsurbs to inbox me.

I am taking this up with FICA and Cresit Ombudsman.

I have video proof pics and affidavits from the onlookers who were present

0
Replies (4)
Lewis Stores
Lewis Stores's reply30 Sept 2022, 08:43
Official
more information requested via email
RB
Randall B's update30 Sept 2022, 18:13
Reviewer Update
Thank you. I await your feedback. What measures will be taken against the employee and what can you do to rectify my personal information that was shouted out loud by your employee in my road. I also have video footage. The property i live on have footage right around it and i can get you the footage if u like
Lewis Stores
Lewis Stores's reply05 Oct 2022, 09:08
Official
Dear Miss Brandt

Our attempts to contact you has been unsuccessful. 
Please contact Carol on ***

Yours faithfully,
Lewis Stores
Lewis Stores
Lewis Stores's reply14 Oct 2022, 10:25
Official
Dear Mr Brandt

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores