Poor services

My friend bought a bed, microwave and fridge from you Lewis store in Louis Trichadt. He first bought the bed, which he finished paying, followed by the microwave. The bed was faulty, he reported it to the store, with no assistance. The microwave also started acting up,. he again reported it, the store seems to not give a damn about their customer.

Finanally, the fridge he bought (still paying), was also acting up, he apparently phoned the store, they exchanged the fridge, giving him a totally different fridge, which is worse than the first one. All my friend is asking for is for the store to take responsibility, come and collect their goods and fix or exchange them as per the contract he signed with the store. Why should we complain before we get justice?

If this matter is not resolved in the next seven days, we will exercise our power as a consumer. Call my friend on the number provided below for whole story and what happened.