POOR SERVICE

I am extremely disappointed and angry about the service I have received from this company. I purchased a cupboard at the end of July 2026, and when it was delivered and installed, I immediately noticed that the drawers were not the same. I have been waiting for this issue to be resolved ever since. Every time they call, I am told they are coming to fix it, but nothing actually happens. I have been given promises after promises, with absolutely no proper resolution. What makes this even more frustrating is that the company has no problem deducting my money before the agreed date, but when it comes to providing the service I paid for, suddenly there is no urgency. Now, to make matters worse, the cupboard is not even 2–3 months old, and the handles and doors are already falling off. This is completely unacceptable. I paid for a new cupboard, not something that starts falling apart within a few weeks. The level of customer service, communication and product quality has been extremely disappointing. I have been patient and given this company more than enough time to correct the problems, but my patience is running out. I want this matter resolved immediately. I expect the incorrect drawers to be replaced and the faulty doors and handles to be properly repaired or replaced. I should not have to keep chasing a company for a product and service that I have already paid for. This is honestly one of the worst customer service experiences I have had, and I would not recommend this company to anyone based on my experience.