Poor service at lewis alberton store

I opended an account with lewis alberton on the 4th june. Everything was completed successfully. I paid my deposit for my tv to be delivered to me on the 4th june. No one from lewis called me whole of Thursday. I call heas office today they advise my tv should of been delivered because everything was successful. Then i was referred to the branch manager at Lewis she said that head office needs to provide them with a delivery note. Its 1.20pm still no feedback and i advsied the manager according to head office everything that been authorised. Still no phone call from lewis alberton and no t.v. delivered. Their service is poor and i dont recommend anyone to purchase from this store. If my tv does not get delivered i will take this up futher