1 reviews | Active since Jun 2017

24 Aug 2018, 07:17

Poor service and quality Product

About 3 months ago I purchased a double bed (Edblo) that was on promotion from Lewis Somerset west. After moving in to my new place I started using the bed from tge beginning of August and what a disapointment. The spring system on this particular well known brand is horiffic. I contacted the customer care and yet to date had no response from them with regards to how we are going to sort this out. I honestly expected more from an Edblo as well as Lewis Customer care centres.

I am not a happy customer and want this sorted out ASAP.

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Replies (1)
Lewis Stores
Lewis Stores's reply27 Aug 2018, 08:26
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 610719