****** poor service all they do is lie to customers

I Just app**** for a new lewis account it was approved a lady called me to bring my bank statement and ID at Lewis at Durban west street i did so she was helpfull at the beginning probably because she needed the sale no she is off no use not replyng and ignoring calls it took about 4 days for the deal to approve she kept on calling for us to come in store it has approved we took a TV and a Radio she at first forced us to take a bigger tv after we refused she ddnt want to help us much we fulled in the paperwork even paid a deposit of R950 we were informed that they will deliver later that day when asked if can we not take the staff with us they refused saying they still have to take out a picture of the car an me we spent almost the entire day in the store also waitng for the delivery guys to come back and take out a picture of the day we got fed up and left they then told us they will call wen the guys come back from delivering 1 microwave which took them hours to deliver the next day they didint bother calling yet i told them i have to go work can they call in the morning i ddnt go work the entire day waiting for them i called asking to cancell they was rude towards me few minutes after that the delivery guys called and asked me to come to bester told them i dont have petrol to waste i waited the entire day for them to deliver and all they could say is they want to take out a picture then go back to the store to get my staff later on i called the lady telling her i am around town should i come through for a Picture she was rude and said u said i want to cancell come and cancell although its a long process i then met with the delivery guys in town they took out a picture and said first thing in the morning they will deliver again i took a few hours off from work and waited because i stay alone they did not show up i ended up calling still no delivery and its ****** day 3 yet no delivery url say its same day delivery thats **** lieying to the customers i wouldn't recommemd lewis durban to even my worst enemy they got no care whatsoever they forget that we pay our money yet they treat us like ****! All i want now is my money and for them to cancell this whole thing i am definitly going to report them further