bN
boreledi N

1 reviews | Active since Oct 2015

20 Jul 2017, 09:17

Poor service

<p>I've been struggling with Lewis for a year now.</p> <p>We bought a TV and a fridge last year when we got home the TV was faulty I sent it black and we have never received the TV till to date. I called and went to Lewis palm springs store I'm even tired now. Yesterday I called and spoke to zama nzimande*store manager* he promised to call me back before the end of the day yesterday but he didn't today I've been trying to call them no one answers the phone. </p> <p>Wow this is amazing. </p>

0
Replies (3)
Lewis Stores
Lewis Stores's reply20 Jul 2017, 09:50
Official

We acknowledge receipt of your complaint / enquiry

We are in the process of investigating the matter

Best regards,

Lewis Stores
Lewis Stores's reply25 Jul 2017, 11:13
Official

please be advised that the matter has been resolved amicably.

Best regards,

bN
boreledi N's update25 Jul 2017, 17:01
Reviewer Update

Nothing has been resolved. Lewis store doesn't care about its clients period