Poor service

Thee most poor service ever at Lewis kuilsriver,this morning I went to buy the Angie 2piece lounge suite. Saleslady told me it was going to be same delivery like y'all always say�. I paid for it and had to hand the slip over to the lady who handles deliveries and stuff ONLY to be told by her that there is no stock for the item!!!

Why the hell do you sell something u dont even have stock of??why do you even have it on display?? I then had to go back to the *********** sales lady to check which store has stock of this lounge suite, NONE of your stores had it,mind you before even making a payment I asked her when I'll get it she said today the warehouse has it! DOLOLOLO! Now I had to ask for my money back which took them decades to give it to me,no one wanted to take responsibility coz they claimed they can't refund me without an ID!! They took my money without an ID!! Eventually someone gave the go ahead for a refund and after going back and forth with your spokesperson and cashiers I got my money!!

Poor service,unfriendly *********** stuff you have in that store!