Poor quality even more poor service

You guys have really stuffed me around long enough. My bed’s seems stitching is coming loose so much so the inside are open. A bed that is only used for sleeping. This has been a nightmare because not once did you guys rectify anything. I’m now sitting with a bed that was paid in full last year and is already falling apart. I wouldn’t ever recommend your products and service ever. My current account has been settled in full. Please furnish me with a Nil Balance ASAP. And update my ITC accordingly. Yes it takes 30 days if you guys act on it it can be down sooner. I do not wish to fight over having my name cleared.