CK
Chanté Kotzé
1 reviews | Active since Jul 2015
11 Aug 2023, 10:05
Poor quality and even worse service👎
Would NEVER recommend Lewis to anyone!! We bought a lounge suite from them, within 1 day had to had it replaced because one of the couches was faulty. Within 3 weeks after that, the stitching on our couches started to come loose. We sent it back and we were promised our money back almost 6 WEEKS AGO! Now they just keep telling us they're short staffed in their head office while our lounge remains empty until we wait for our money. I am beyond disappointed!!!!
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Replies (2)
Lewis Stores's replyOfficial
11 Aug 2023, 10:48More information was requested via email.
Lewis Stores's reply11 Aug 2023, 10:48
Official
More information was requested via email.
CK
Chanté Kotzé's updateReviewer Update
11 Aug 2023, 11:51Mmmm no email received. One attempted phone call that I just missed. Funny how you can call me about this complaint but don't have any staff to call us to confirm our banking details so we can get our money back??
CK
Chanté Kotzé's update11 Aug 2023, 11:51
Reviewer Update
Mmmm no email received. One attempted phone call that I just missed. Funny how you can call me about this complaint but don't have any staff to call us to confirm our banking details so we can get our money back??