nL
neil L

1 reviews | Active since Feb 2019

16 Oct 2019, 16:35

Poor poor poor poor service

It's me again guys. Bought a gas electric fridge from Lewis then after about seven months the fridge just stopped working. After a long fight with the upington store as well as a review on hello Peter I was given a new fridge three months later the same thing. The fridge just stopped working. Now I have been waiting for about three months for someone to assist me. Every week i just hear please come next week then we'll sort it out. Now today they tell me to wait for two weeks. I am beyond words. Summer has started because Upington as you all know is flippen hot. I am paying an account but can't benefit from it. Please guys do not buy from these people especially this ****ing gas electric fridges that they have its bull****.

0
Replies (3)
Lewis Stores
Lewis Stores's reply22 Oct 2019, 13:58
Official
Further information requested via email
Lewis Stores
Lewis Stores's reply24 Oct 2019, 14:20
Official
Dear Sir/Madam We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 659535
Lewis Stores
Lewis Stores's reply28 Oct 2019, 09:57
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved.

Yours faithfully,

Lewis Stores