CL
Corneal L

1 reviews | Active since Jan 2022

31 Jan 2022, 17:45

Poor lewis

I was called by lewis Pretoria north. I told them I'm extremely busy at work but would meet them before 13h00 Saturday. I did that and bought 2 article from them with the promise of same day or very next day delivery. It didn't happen. I was called 9h00 at work regarding delivery and told them I'll be home 15h30 to assist them on Monday. Nobody came. So I have no idea what or if I'll get delivery done. I'm not in the mood for these games. If not delivered Tuesday between 16h30 and 17h00 then I will cancel my purchase as this is poor service after waiting for more than an 2 hours to complete my purchase on Saturday and now waiting days for delivery

0
Replies (2)
Lewis Stores
Lewis Stores's reply01 Feb 2022, 08:25
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:   750068

Best regards,

Lewis Stores
Lewis Stores's reply01 Feb 2022, 16:58
Official
Dear Mr Lubbe,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Best regards,