TM
Thoko M
1 reviews | Active since Sept 2019
30 Sept 2019, 14:49
Poor customer service
I went to Lewis to buy furniture unfortunately they did not help me. THE DGM said she will not assist me because o once worked there and I was dismissed so it means I will not pay the account. But I previously had an account with them which I opened when I was not working with them and is paid up. So I don't understand why are they saying I will not pay the account.
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Replies (2)0
Replies (2)
Lewis Stores's replyOfficial
30 Sept 2019, 15:26Dear Sir/MadamWe acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 656243
Our reference number is: 656243
Lewis Stores's reply30 Sept 2019, 15:26
Official
Dear Sir/MadamWe acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 656243
Our reference number is: 656243
Lewis Stores's replyOfficial
02 Oct 2019, 14:48Dear Sir/Madam,
Please be advised this matter has been resolved amicably.
Yours faithfully,
Lewis Stores
Please be advised this matter has been resolved amicably.
Yours faithfully,
Lewis Stores
Lewis Stores's reply02 Oct 2019, 14:48
Official
Dear Sir/Madam,
Please be advised this matter has been resolved amicably.
Yours faithfully,
Lewis Stores
Please be advised this matter has been resolved amicably.
Yours faithfully,
Lewis Stores