JL
Jimmy L

1 reviews | Active since Jan 2019

16 Apr 2019, 12:23

Poor Customer Service

Their service is poor when dealing with customer complain.

0
Replies (2)
Lewis Stores
Lewis Stores's reply16 Apr 2019, 12:47
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 636693

Best regards,

Lewis Stores
Lewis Stores's reply25 Apr 2019, 08:34
Official
Dear Sir / Madam

Please be advised that this matter has been resolved amicably.  Ms Sibanyoni has been given a new baseset.
The customer has confirmed the aforementioned and her satisfaction

Yours faithfully
Lewis Stores

p

Best regards,