PAYING FOR SOMETHING I NEVER GOT

I HAVE AN ACCOUT WITH LEWIS STORES , I FIRST GOT A BED WHICH IS NOW FREE MY 2ND WAS A TV WHICH IM PAYING FOR MY LAST DEAL WAS A BED AN A LAPTOP THIS DEAL WAS TAKEN OUT IN FEB THE BED NEVER GOT TO ME I HAVE THE LAPTOP WAS TOLD TO GIVE BACK MY LAPTOP THAT IS GETING PAID FOR THEY DONT WAIT TO CANCEL MY BED THEY WANT ME TO PAY SOMETHING THAT I NEVER USE FROM LAST YEAR FEB BEING TO THE STORE TO GET HELP NOBODY EVEN CALLED ME BACK