Pathetic service its now wonder service went down

Good day its not very nice to reply privately to clients when they are upset please post public so people can actually see if you care about us as clients, second i have sent you an email please reply with feedback asap

Good day all

I just got a call now from a guy whom im looking for his name from Lewis Head Office was so nice, and for once i had proper service, thank you for the service and ill be expecting your call of the new fridge later on and thank you again for the great service please send him to stores and train them in how to treat to customers because really you more of this consultant in your business

Good day i have just recieved the following message from my wife, i appriciate all the effort put forth from your consultant Mr Solly Kgomo,

"Hey honey❤️ I tried calling you.
I got the fridge earlier on from Lewis… I am so relieved🥺
I am also so happy with them right now.i just wasn’t expecting them to resolve this issue so *QUICKLY*💯💯💯 but they did!!!!
Imagine lodging a complain then get your issue resolved within a few hours????
I don’t know if other furniture shops do this, but Lewis store really was amazing in solving our issue!
*Solly Kgomo* I hope I got the name right was amazing over the phone, absolute professionalism💯
If I could I’d tell the whole world about this great experience…I’ll probably do a tiktok thanking them😊😊
The Middelburg store called me as well, apologising. They took accountability for not rendering full service that day. This is what we need as customers!
We will continue to buy from them right baby?🙂🙂
I’m just really happy😌😌Buying my fav woolies cake as in tomorrow🤤🤤

Send me those Margate pictures that I asked for please… once you get home you’ll tell me they in your PC at work😌
Love you😘"

Thank you guys again for the fast and effective action ill change my star rating to 5