PATHETIC SERVICE ***

I did an online application with Lewis Store and I received a call from Assent that is based in *** Johannesburg. All necessary documentation was sent to her as request received a sms saying the deal has been approved. Was requested to pay R1000 deposit which was paid. When coming to delivery I am told that head office needs to call to verify. Head office called and the gentlemen said he will call me back. Hours went by with no call. I called and requested to speak to the branch manager who said he sent *** and if I cant wait I should take my money someone else. Spoke to his manager Shady who reassured me she will handle the complaint. Gave her time when I saw I am not getting any feedback I called again and this time I am told she left for the day.

At lewis managing directors I would strongly advise you do something about your customer skills. Because its pathetic.