sM
shanna M
1 reviews | Active since Sept 2014
03 Aug 2023, 11:12
Pathetic Excuse for service from Lewis Stores
Bought furniture from Lewis stores in January, had an issue with a laptop I bought from them being faulty, returned it to the store and was promised a new one, after waiting 2 months(first time around) and receiving faulty replacements was told I could rewrite my contract to purchase better laptops. (also had a laptop ****** in a ******* so now 2 laptops). Head office (Cynthia) now ignores the branch manager and is dragging their feet with issuing the rewrite. It has now been4 months of being **** to by Lewis stores and having no feedback when lodging complaints at Head office. This is absolutely pathetic service and I would advise consumers not to waste their hard earned money at Lewis Stores
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shanna M's updateReviewer Update
06 Aug 2023, 10:32After waiting 4 months what's another few weeks to get any sort of resolution from Lewis? the lies told to customers, empty promises made and money taken from customers for products that customers don't have speak volumes of the kind of business Lewis is. I am disgusted with the poor excuse for service.
sM
shanna M's update06 Aug 2023, 10:32
Reviewer Update
After waiting 4 months what's another few weeks to get any sort of resolution from Lewis? the lies told to customers, empty promises made and money taken from customers for products that customers don't have speak volumes of the kind of business Lewis is. I am disgusted with the poor excuse for service.