Pathetic!

<p>For the past year i have had an account with Lewis stores. First of all, my furniture fell from the delivery vehicle and despite numerous visits to the Brakpan store, all I get is excuses. For the third time in this year, although my account was up to date, I have been blacklisted by Lewis stores for R20! I was behind on one payment, but paid everything in full, even asked the clerk who took the payment from me, if my account was now up to date. Only to realize that I have been blacklisted by them for R20! I have sent numerous emails and made countless telephone call, leaving messages for Mary and Corrie to phone me, but to no avail. The phone rings until it stops by itself. There is no answer from Lewis stores. I have never exprienced such bad customer service. Corrie said she will get back to me by Wednesday 08/06, but I have not heard a word from her. I am so disappointed by the service I have been receiving from this service provider, that I would not recommend anyone to purchase from them. They are quick to sell you broken and poor quality furniture, but no service to back it up. It is appaling.</p>