1 reviews | Active since May 2016

13 Jan 2017, 13:46

OVERCHARGED

<p>My Granny took a washing machine on account in 2015, and for a machine that should be less tha R5000 she has paid more as he instalment was R300 and she paid R400 monthly. now the have decided to blacklist her and she is a pensioner, the staff at Koster (NW) is now threaening her. i need help. she canbe contacted on ********** 669 its Damaria Maponyane</p>

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Replies (4)
Lewis Stores
Lewis Stores's reply13 Jan 2017, 14:13
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 560995

Best regards,

Lewis Stores
Lewis Stores's reply18 Jan 2017, 10:58
Official

Please be advised that this matter has been resolved amicably.

Best regards,

Lewis Stores
Lewis Stores's reply18 Jan 2017, 10:58
Official

Please be advised that this matter has been resolved amicably.

Best regards,

's update18 Jan 2017, 12:10
Reviewer Update

to me its still the same issue, why wasnt the old lady told about the so called insurance? and i have never heard of a twin tub machine that costs over R9000, and you guys still said she must at least pay R250.00 monthly as there is till R3000 outstanding.