our contract states that if our account is not paid in three months that it will be reposesed and we missed one month and they sent their people to reposes the stuff

my wife and i went to pay our acoount off to settle the account and we were told we have yo pay the amount that was on the account 2 months previous. i told them i wont pay that amount as we were told when we opened the account that the interest would fall away for the remaining months. we then went to another branch and asked for advice and could not get help. we also put in an insurance claim with them and the contract states 21 days. it took themTHREE MONTHS to do the claim. i told them im not happy with their service. we missed 1 payment and they started harrasing my wife and all the cintacts on her account and they very rude over the phone to everybody they phone. eventually i told them to come collect their stuff and they put me througj to naas the manager and i spoke to hom and was told that he will call me back and that was 2 weeks ago yhen they swnt the bakkie out to my wifes work to collect the stuff. im really cross with them at this moment please help<br>