ONCE AGAIN LEWIS STORES FAILS

Once again Lewis Stores ...yes once again. I called into Lewis Head Office last week after receiving a sms informing me that my account will be debited on the 15th of December. I informed the consultant that I will not have funds in my account on the 15th and they should debit on the 21st instead, True to form Lewis Stores send me an sms today saying that my debit order is unpaid. My account payment is up to date and has been since the onset of my agreement with them. No unpaid debit orders for 2 years now. My frustration know no bounds with this *********** staff. You always have to follow-up because they will never call you back if its a service issue. However, just miss a payment and you phone will ring non-stop. Over a year ago there was an issue with a payment, and this being Lewis Wynberg's fault. In 2 ticks of a dove tail they were at my workplace to collect the goods. I almost lost my job that day, but that doesn't Lewis Group. THEY COULD NOT CARE LESS. Never have I experienced such bad service as I do with Lewis Stores. I work in the service industry myself, so I know what good service is . But Lewis Stores fails dismally.