Nongoma Lewis Furnitures

Nongoma Lewis Furnitures

I would like to formally express my dissatisfaction with the service provided by Nongoma Lewis Furnitures. My experience with this company has been very disappointing due to their poor communication and unprofessional conduct.

Firstly, the staff rarely contact customers in a timely or courteous manner. The only time they reach out is to issue threats about collecting the furniture, even though payments have been made consistently and as agreed. This approach is both intimidating and unnecessary.

Secondly, the attitude of the staff is highly unprofessional. They communicate with customers as if they are speaking to their friends, showing a complete lack of respect and customer service etiquette.

Furthermore, there is a serious issue with the account management. Despite making regular payments, the balance does not seem to decrease, and customers continue to receive harassment over alleged arrears. This raises serious concerns about transparency and accountability in their financial records.

Overall, the service from Nongoma Lewis Furnitures is unacceptable. I strongly urge the management to improve their communication, train their staff in proper customer service, and ensure that account records are accurate and updated.