NO UPDATES ON EXPERIAN URGENTLY FIX !!!!!!!!!

Dear HelloPeter Team,

I am beyond frustrated and utterly disgusted by the ongoing incompetence of Lewis Stores and their blatant failure to update my payment information with the credit bureau.

Since January, their records have falsely reflected my account as unpaid, despite the fact that payments have been made and proof of this exists. This is not just an oversight—it is gross negligence that is now directly impacting my credit score, my credibility, and my financial opportunities.

How is it possible that in 2025, a company like Lewis can operate without maintaining accurate, up-to-date information with the bureaus? This delay is not just unacceptable, it is damaging, and I refuse to tolerate it any further.

I am demanding immediate assistance from the specific person or team responsible for updating these records. I want to know:

Who is in charge of reporting to the credit bureaus?

What exactly is your process for updating client payment records?

Why has this not been done for months, despite repeated payments?

You cannot expect people to keep paying while you sabotage their reputations and their ability to access other services and credit. This has real-world consequences, and I am holding you accountable.

Sort this out IMMEDIATELY. I will not hesitate to escalate this publicly, legally, and through every platform possible if I don’t receive proper feedback and correction on this issue without further delay.

Fix this now.