No Help / Bad Attitude & Treats From Store Manager Lewis - Queenstown Cathcart Road Store

My damaged goods were repaired finally after i waited over 6 months for the issues to be resolved and a bunch of empty promises!!

But now the issue was my repaired DVD system came back to me with no remote and no wires to connect the system. I Immanently advised the branch controller as the branch manager was again not in the store for some reason. She then told me that she will have to look for it as the store recently got divided into two stores (Bears) also now there so it might be somewhere.

Two weeks passed no response or anything from the branch side!!! I then again visited the store on two different occasions to speak to the branch manager but, again nothing of the sort happened!!! I left numerous messages for him to contact me but nothing again!!!

Now i finally decided i will send him a direct message on his phone. Which he immediately rep**** to and advised me they've searched all over and cant find it! "I should provide him the DVD model number and he will order a new remote and wires from the supplier ". I rep**** providing him all the information requested and he acknowledge the receipt of the details and advised he will order it the following day. Well this never happened as said by The Manager Alger Malo - Lewis Cathcart Road Queenstown. 3 Days passed and still not a word from him he will read my messages but not reply!!! I then advised him i will proceed to his Head Office if he cant help me. Just to find to my surprise he starts to threat me and advised me the phone i'm contacting him on i his and he didn't buy it with Lewis Stores money!! But before this Mr Malo could not reply to my other messages....and also he didn't inform me from the start he didn't want to talk over his personal phone regarding matters of work. His exact words to me was is afrikaans "Laat ons mekaar mooi verstaan wie de *** is jy om vir my te se" the rest i can provide if need be. He also went ahead to say i should stay out of his way in town,Not knowing what exactly Mr Malo wanted to do to me?

Now after a whole heated discussion Mr Malo advised all of a sudden that i never brought the remote and wires to the shop when i had to deliver the goods myself at the shop seeing that again he couldn't do his work and keep to his so called promises!

So if Lewis Head Office does not sort this out and Deal With Alger Malo!! I will go straigth ahead and open a case of theft against Lewis for my goods and as for Mr Malo!! I will open a case at the Local Police station!!!

Don't Ever Buy From Lewis - Queenstown -