No feedback/Assistance

<p>Hi, Regarding the complaint,</p> <p> </p> <p>I was told that the matter had been resolved, the account will be cleared so I requested a paid up letter or a letter indicating that the account is cleared, by law a customer is allowed to get it,</p> <p> </p> <p>Please email the letter to ********** <p> </p> <p>Hi, regarding the below complaint, I was contacted by Nadia who informed me that she will come back to me by the end of the same day but never did?</p> <p> </p> <p><br />Jun 30, 2017<br />4 days ago<br />Lewis Stores<br />3.9<br />Retail<br /> <br />Unfair Business Practise<br />by jadrianj 99<br />Hi,</p> <p> </p> <p>I`ve send the below email and the power of attorney to your customer service department, but didnt get any feedback</p> <p> </p> <p> </p> <p>Good Day,</p> <p>Regarding the attached and the above matter(Luvuyo Dlova - account Number: 001922),</p> <p>I need to know why did Lewis let someone else buy on the above mentioned client`s account without his permission, authority or without him signing for the goods, the account was not paid and the client was blacklisted ********ly, also this matter was reported to Lewis and the client was promised that the matter will be resolved but up until today(29/06/2017) nothing has been done,</p> <p>I need a full explanation, I need this matter resolved and the client`s name cleared from all the credit bureaus urgently or the matter will be referred to the Credit Ombudsman/National Consumer Commissioner and/or the National Consumer Tribunal,</p> <p>I will wait to hear from you</p> <p>Share<br />Follow<br />Like this review</p> <p>Request Help<br />Supercharge<br />Convert<br />Official business reply:<br />Jul 3, 2017<br />1 day ago<br />We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.</p> <p> </p> <p>Our reference number is: 573074</p> <p> </p> <p>Post a Reply<br />Post a reply about this review<br /> <br />Would you like to change your star rating? <br /> <br />Post a private reply <br />Publish</p> <p> </p> <p> </p> <p>Facebook Comments:</p> <p><br />Report this review<br />Legal | Privacy</p> <p>Share<br />Follow<br />Like this review</p> <p>Request Help<br />Supercharge<br />Convert<br />Official business reply:<br />Jul 5, 2017<br />1 day ago<br />We are in the process of investigating the matter.<br /> <br />Official business reply:<br />Jul 5, 2017<br />1 day ago<br />Please be advised that this matter has been resolved amicably.<br /> <br />jadrianj rep****:<br />Jul 5, 2017<br />1 day ago<br />Please provide the client with a paid up letter?<br /> <br /> Post a Reply<br /> Post a reply about this review<br /> <br />Would you like to change your star rating? <br /> <br />Post a private reply <br />Publish</p> <p> </p> <p> </p> <p>Facebook Comments:<br /> <br /> <br />Report this review<br />Legal |</p>