1 reviews | Active since Feb 2017

14 Feb 2017, 16:44

No customer service

<p>I purchased a tv from lewis randfontein next to OK furniture,the first tv was faulty i had to wait 4 days and went to the shop 3 times so they did exhange it second tv is faulty aswell its got white spots all over i went to the store to report it again the next day and was told by the manager that i must use the tv untill it doesnt work anymore and then they will replace it, so now im paying for a tv that has a default.... wish i could cancell my contract......</p>

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Replies (5)
Lewis Stores
Lewis Stores's reply15 Feb 2017, 08:59
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 563186

Lewis Stores
Lewis Stores's reply21 Feb 2017, 14:21
Official

Please be advised that this matter has been resolved amicably.

Lewis Stores
Lewis Stores's reply21 Feb 2017, 14:22
Official

Please be advised that this matter has been resolved amicably.

Lewis Stores
Lewis Stores's reply21 Feb 2017, 14:22
Official

Please be advised that this matter has been resolved amicably.

Lewis Stores
Lewis Stores's reply21 Feb 2017, 14:22
Official

Please be advised that this matter has been resolved amicably.