No action taken after my complain

Hi,<br> As disappointed as I am, I have been waiting for the \assessor"to come and check why the mattress are making a little noise on the new bed that I bought. I have organized someone for the whole of last month till last week to wait for them and nobody came. I have paid R6000 on that bed and now they have the money no body is bothered to come and check. I knock off very late due to the application that I look after at work and cannot be home early unless it's Saturday. I have complained about this after a month after buying it and it's almost 6 months waiting. I spoke to Nicky the last time and he said they will call me from \""head Office\"" and to date no one called.<br> I even ask if I should change the bed then to another brand and was told they will get back to me. I don't have time to be running to the store and complain about one thing. I knock off late from work. I have been sleeping on the bed that I bought at morkels for 6yrs I am still happy with it.<br> I bought the same Sealy bed at home and I go home after 2 months but the noise its so worse. Will never buy a seally bed or advise anyone to. <br> And Lewis will be the last store for me to visit.<br> Thanks<br> """