sM
sifiso M

1 reviews | Active since Jul 2018

01 Apr 2019, 11:16

NEVER BUY FROM LEWIS PHOKENG

Neo from Lewis Phokeng has given my mother poor service she bought a fridge over a month ago that got delivered to the wrong address and we expected to pay the installment today YET we have no fridge.

NEVER BUY ANYTHING FROM LEWIS EVEN HEAD OFFICE CANNOT CONTROL ITS EMPLOYEES NOR DO THEIR JOB THEY JUST WANT OUR MONEY

0
Replies (2)
Lewis Stores
Lewis Stores's reply01 Apr 2019, 12:27
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 634648


sM
sifiso M's update01 Apr 2019, 12:57
Reviewer Update
THE HEAD OFFICE HAS BEEN SAYING THAT AS I HAVE STATED THIS MATTER IS GOING TO OVER A MONTH NOW NOTHING IM LIVING IN TOWNSVIEW JOHANNESBURG I HAD TO DRIVE TO RUSTENBURG THEN TOLD I MUST GO TO NEAREST BRANCH WHICH IS ALBERTON THEN ALBERTON TELLS ME PHOKENG PEOPLE DONT KNOW WHAT THEY DOING I MUST CALL PHOKENG AND TELL THEM TO SEND A DOM DOCUMENT. LIKE REALLY I MUST TELL YOUR CONSULTANTS HOW TO DO THEIR JOBS YOU JUST PICK AND CHOOSE PPL TO BE THE FACE OF LEWIS WHO KNOW NOTHING, WILL I GET REIMBURSED FOR YOUR PEOPLE NOT KNOWING HOW TO DO THEIR JOBS AND MY ELDERLY MOTHER HAS BEEN GOING TO THE STORE DAILY ON TOP OF THAT! ******* UTTER ******* NEVER BUY ANYTHING FROM LEWIS EVEN HEAD OFFICE CANNOT CONTROL ITS EMPLOYEES NOR DO THEIR JOB THEY JUST WANT OUR MONEY