TM
Thembi M

1 reviews | Active since Mar 2018

02 Oct 2020, 17:13

Mrs Tanyana Beauty Makama

Please Comsumers don't waste your money to go and buy Furnitures from Lewis Store,lets teach our elderly people *Pensioners not to risk by themselves to spend their last tears of grant for being ******. First when they see them alone coming to the store, they convince them to buy with a higher price not even to think that they are pensioners therefore they cannot afford as much higher purchase.No 2 after the purchase, they dont disclose to them with the Terms and Condition Including their Warranties. No 3 they dont give the purchase proof plus of that Warranty,No 3 after the delivering of that Item/s they are not also given the delivery note to state that they brought the Item and to let the person to sign.They dont execise all of those services,Lastly they dont attend to the matter on time when reported until they can explain about their expiring of their Warranty.We have Stores that are reliable that cannot allow their customers to suffer,and to make sure that we must keep the warranties receipt safely and to be explained in a good manner ,and to make the customer to know that there is an extended warranty if may need,their Infomation is valid.So Lewis doesnt change they way they treating their customer so badly ".WATCH OUT"

0
Replies (3)
Lewis Stores
Lewis Stores's reply02 Oct 2020, 17:17
Official
Thank you for bringing the above to our attention.

The Lewis Team
Lewis Stores
Lewis Stores's reply03 Oct 2020, 09:00
Official
Requested more information via email
Lewis Stores
Lewis Stores's reply19 Oct 2020, 09:26
Official
Dear Miss Makama,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores