Mrs

I have been having a very bad experience with lewis furniture store.....I purchased a resonic bed by them more than 6 months ago .....the first bed was a disaster I complained they change it after twee weeks of sleeping on springs ......after the change the second bed was worse ofter 6 nights of sleeping on it ....I have been in store complained ...phoned the manager of store several times no response ....when i do get a response they say they will contact me back ....no they dont . I have contacted the regional manager more than 6 times ...promises where made and nothing come of them ....my lower back can not anymore .....who is going to cover doctors Bill's.....and when are they going to decide to change my bed ....its been more than two months if complaints.....please can something be done .....