MW
Merice W

1 reviews | Active since Sept 2023

06 Aug 2024, 14:14

Most unreliable furniture store! No use paying INSURANCE COMPANY

The way i regret ever opening an account with this store. Service EXTREMELY POOR. The worse quality ever. THE THINGS DONT LAST AT ALL. couches i didn't even have long and it broke and they just took it to the nearest local place to fix it. I could go on but my complaints is endless. IM A VERY UNHAPPY CLIENT!!! They dnt even deserve a star. I gave in my claim on the 15 of June and still waiting. They broke in my house and because i dnt have evidence its an issue. How could i get evidence if i didn't have a phn to takes pics.. because my phn was also taken when they broke in. Now all they doing is making me explain the same story over and over without not progress to the claim. THIS MORNING ONE OF THE CONSULTANT AT THE INSURANCE COMPANY dropped the phn in my ear. And i just needed an update.

WHICHEVER STORE IS CONNECTED WITH LEWIS GROUP MUST NEVER CONTACT ME TO OPEN AN ACCOUNT OR BUY ANYTHING FROM THEM.. REMOVE MY NUMBER FROM UR DATABASE!!!!

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Replies (1)
MW
Merice W's update10 Sept 2024, 20:47
Reviewer Update
Finally got into my email and saw my claim was declined😤😲 whats the use ul made me pay insurance???
Im still paying my account to date but ul coming up with excuses not to replace my laptop??