1 reviews | Active since Jan 2017
Most Horrific Service Ever .
<p>My name is Nthabiseng Modibedi and im an account holder at Lewis Stores in Krugersdorp .About 4 months ago i had my plasma TV not working properly and i then decided to take it to Lewis for attention .The lady who assisted me siad it might be ready in about a months time and i should check with them then.Its been 4 months now and im still waiting for my TV to be delivered and have not heard a single word from Lewis or a Pro Rata being paid back to me for that matter .I mean even companies like SAMSUNG who receive thousands of queries every month doesnt take this long .Im very disappointed in the service i have been receiving recently and i expect this matter to receive the urgency it deserves .</p>
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is: 560859
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is: 560859
I would like to give a warm applaud to the Lewis Head Office and Management for their urgent and quick intervention regarding this matter .My query was attended to within 24 hours and not only that but i managed to receive a brand new Plasma TV from Lewis .I am very delighted to find myself in the same convenience courtesy of Lewis .ThankYou !
I would like to give a warm applaud to the Lewis Head Office and Management for their urgent and quick intervention regarding this matter .My query was attended to within 24 hours and not only that but i managed to receive a brand new Plasma TV from Lewis .I am very delighted to find myself in the same convenience courtesy of Lewis .ThankYou !