SP
Samantha P

1 reviews | Active since May 2019

28 May 2019, 13:55

Misrepresentation of Lewis accounts

Please can someone advise why on the internet it states if you qualify for opening an account at Lewis you don't have to pay a deposit. But when at the store, 10% deposit is requested after qualifying and completing order.

0
Replies (4)
Lewis Stores
Lewis Stores's reply28 May 2019, 14:26
Official
Further information requested via email
SP
Samantha P's update28 May 2019, 15:22
Reviewer Update
Information sent
Lewis Stores
Lewis Stores's reply28 May 2019, 15:26
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 641243
Lewis Stores
Lewis Stores's reply29 May 2019, 10:32
Official
*** Dear Sir/ Madam

Please be advised that the matter has been amicably resolved.

Yours sincerely,

Lewis Stores