Medi Spine Beds are ***

Bought a brand new bed from Lewis store Eldorado Park Medispine Manhattan for R 5999.99 and before I made the first payment the stitching of the bed come loose went back to the store to lay a complaint a week ago still waiting for the manufacturer to come out and check the bed or collect or whatever they do I was advised in the store no one ever complaint about this beds so y don't they just come and replace it done some research and medi spine is a company is S.A and there beds are made by Viva bedding will lay a complaint against each company if my bed is not replaced and soon.