MM
Martie M

1 reviews | Active since Jun 2020

10 Apr 2024, 15:00

Making customer a lair

I bought a microwave and a washing mashine from lewis stores krugersdorp i had to send the microwave back 3 times and every time i had to wait almost a month for it to return, i had a probleme with my washing machine and also had to wait a month for it to come back just to find that they damaged it!!!!!!!!!!!!!!! now i am a lair because i damaged my own stuff, this is unexceptible, please stay away from lewis!!!!!! but they will harass you for your payment!!!!!!

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Replies (3)
Lewis Stores
Lewis Stores's reply10 Apr 2024, 15:26
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 860274
Lewis Stores
Lewis Stores's reply29 Apr 2024, 18:43
Official
Dear Miss Mare

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores


MM
Martie M's update17 May 2024, 12:40
Reviewer Update
Thanks lewis stores the matter was resolve and Shamina of head office sorted everything out!