lounge suite

lance C’s reply 19 Nov 2024 at 17:02 Good day with regards to the complaint I made 3 months ago the lounge suite you replaced is problematic. My wife re arranged the cushions only to find that there is a hole in the corner piece hidden away at the bottom. I paid almost R16 000 for this lounge suite this is the 2nd problem I am having. You will need to have this resolved as I am a current customer and will take this to the ombudsman. Please respond as the sale person who sold me this is just not responding and the store manager as well does not respond to emails. the last time i complained and all my queries got ignored