1 reviews | Active since Feb 2017

06 Jun 2019, 16:16

***** and cheats

Once again Lewis has taken advantage of its clients. For the last 2 years, we have been paying R2500 a month, more than what our installment is. I checked the last statement and it reflects that we only paid R 2300. I called Lewis in Robertson and request to speak to the accounts department and the lady tells me she can see we only paid R 2300. I then asked her if she is blind because of my bank statements reflecting the amount of R 2500. So obviously as I see it, there is some **** going on and money is being deducted from our installments. at the end of the day people, you purchase furniture valued at R 20 000 and spend 6 years paying your butt off and it works out to over R 50 000. I will never ever recommend Lewis. Never. Check your statements, check their deductions, their interest rate is overboard for such cheap furniture. I am determined to get a copy of their bank statements where it states I paid R 2300 because mine says otherwise. Don't trust Lewis, don't buy from them....ever.

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Replies (2)
Lewis Stores
Lewis Stores's reply07 Jun 2019, 08:21
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 642521
Lewis Stores
Lewis Stores's reply13 Jun 2019, 07:32
Official
Dear Sir/Madam,

Please be advised our attempts to contact you have been unsuccessful 

Yours faithfully,

Lewis Stores