Lewis Vanderbiljpark causes scene at my Work over R200

After arrangements and then 2 debit orders going off a month as agreed and deducted sucessfully , to catch up due to short time at Company and disruption in production, we were a couple of Thousand Rand behind ( keep this in mind with this review further below. ) We went to the store when there was an issseu made the arrangement en still keeping to it and 2 debits a month ... Today at my Husbands Company two Lewis staff members pitched up at reception. Not only was he called of the floor but the disruption and reaction caused a bad impression of him...but they came to his work for not thousands outstanding... they came for R200.....R200. Not only did the cause defimation of his character but the arrogance of the Lewis staff member to ask my husband to send a cash send to her for the R200. I am speechless...... we would have understood if it was during the period we fell behind... but this is ridiculous.... To also ask for R200 cash send...is this how they operate ? Is this legal and correct way of your Company Ethics , customer relations etc. If they were instructed to do this...they have our home address and alternative nrs... Why create a wrong negative impression and tarnish a customers reputation at his work ( the job that pays the account just to say). Never ever with any of our Creditors and anywhere have we ever experienced something like this..... this is not normal.