LEWIS UNSATISFACTORY SERVICE

I called Lewis stores on Wednesday and sked them to fax me a letter of settlement and they told me that their computers were done and will not be able to fax me now, but when they're back on line they will. Which I accepted. This morning I called again and Beauty Ndamase told me she will not take my fax number I must call again and she was extremely rude on the line. She told me that they are off line and I must call back again, I asked her if she can't take my number as well as fax and make a followup when they're back on line which she refused. Thank God I asked for her name before because she dropped the phone on me. I called back again and spoke to another lady and asked for Beauty's surnameand she told me. The store has been off line for three days now. And that's not good. I called the head offices and asked them to fax me the letter because the branch could not assist me. I would like for Beauty Ndamase to call me back and acknowledge her missconduct towards me and apologise for her behaviour.