1 reviews | Active since Mar 2025
Lewis treated me bad
I bought a washing machine and deepfreeze 22 April 2022. An agreement was sign to pay monthly the amount of R938.14. A debit order was signed by me for R1000. This is my complaint. 1. Numerous time a month I was called to say my acount is in arrears. While the credit is showing on my account. 2. I will get calls ask me to come and buy. 3. My daughter called Charlene at the Lewis branch in Kimberley du Toitspan Road asking if they would stop calling me. 4. November 2024: we started t request for a settlement payment. 5. We were told there is a credit amount but it does not get in consideration for the final payment. 6. Then we called *** and speak to SJacobs. He gave us a settlement amount of R921.32. 7. 6 December 2024 I paid the R921.32 using my id nr as a payment reference . The lady at Capitec said there won't be a problem. 8. My daughter also the proof of payment to lewis. We asked Lewis for a updated statement. No reply on this request. Then a man called saying I need to pay my account the R921.32 was paid back to me into my Capitec account. Now Lewis debited my account with R921.32 but no where was my account credited with the amount. With this I feel that I did more than my share to up hold a good name and paid my account. Never will I recomend Lewis to anyone nor will I buy from Lewis after 45 years again. Take note no money will be paid further t Lewis
